Ability to identify and quickly respond to potential problems and conflicts and defend self and others in sensitive situationsĦ. High degree of tact when dealing with difficult guestsĥ. Able to handle stressful situations dealing with the general publicĤ. Must be able to document and articulate information clearly.ģ. Must have outstanding interpersonal, communication, and customer service skills.Ģ. Investigate disturbances in the turf club when requested by Management.ġ. Promote the property promotions and events Maintain highly visible presence to insure a safe racing/gaming experienceĪssure quality support to other departments so that they may serve guests more effectively Responsible for checking approved identification of all guests who seek to enter the turf club to ensure they are of age to enter the facility. Responsible for providing superior service to our guests Checks all identification to ensure guests are of legal age to be in facility. Responsible for the safety and security of all guests and team members.
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